The Success Institute -Developing your most important assets, your people Anne Wilks - MindLeaders Vital Learning

Over a million learners have improved their business skills and effectiveness through Vital Learning programs in leadership, supervision, customer service, selling, and basic employee skills. Our Supervision Series, Winning Through Customer Service, Customer-Oriented Selling, and Productivity Series curricula deliver business results to companies and organizations of all sizes.

As pioneers in the appliation of new technologies for training implementation, Vital Learning delivers programs in flexible formats, from traditional classroom to online via the Internet or your own company's intranet. Many of their courses are also available in Spanish.

With quality training content as their core competency, Vital Learning strives to develop the best performance-based solutions for our clients. As a result, Vital Learning works in cooperation with other organizations worldwide to retain satisfied clients. In September, 2000 Vital Learning developed an Affiliate Network to work with key training consultants throughout the United States in the distribution and implementation of their training materials.

Accreditation Adds Value

Vital Learning has partnered with the Industry Training Credit Approval Process (ITCAP) as an authorized ITCAP Center (AIC.) Through ITCAP, Vital Learning students can earn full college credits after successfully completing course work in any of our delivery formats. These credits can also be applied towards an AAS degree from Pima Community College and can be transferred to other degree programs that the participant may be pursuing.

The American Council on Education's College Credit Recommendation Service (formerly ACE-PONSI) has also recommended several Vital Learning courses for college credit. This allows participants to use their continuing education training to further their progress towards an academic degree. Community Colleges in 28 states have installed Vital Learning courses into their curriculum offerings.

Our Value

For nearly a quarter century, companies around the world have used Vital Learning training solutions to enhance the performance and productivity of a broad range of employees - from entry-level personnel to Senior Managers.

Our focus is on the core skills that really matter, and on the training methods that really work. As a result, there is no "leap of faith" when a Vital solution is introduced into an organization.

Participants see the relevance of the training, rapidly acquire the skills, and quickly put them to use on the job. We call it "Instant ROI" - our customers call it time and money well invested.

We are committed to...

focus on the core business areas of leadership, sales, service, and productivity
offer the most practical learning solutions for the best value
provide our solutions in multiple formats to fit client needs
deliver top quality in all products and services
build solutions that actually change behavior our strategy

Our products win awards for excellence, yet we are the price leader. How do we do it?

We leave complex and abstract to others - we stay practical and relevant.
We continuously adapt and integrate effective new adult learning technologies.
We deliver locally through a global network of experienced consultant partners.
We get results for our customers, and thus they remain loyal.

Join Our Partner Network

Are you an independent consultant looking to grow your business by providing innovative training solutions to your customers?

Learn about our Partner Network by calling us at 225-769-4439.

Vital answers to your questions:

Can I earn college credits with this training?

Which programs are offered online?

How much does the training cost?

How long are the programs?

Do I need certification to deliver this training?

What is included in the facilitator kits?

Can I earn college credits with this training?
Yes! ITCAP is a simple, straightforward nationally recognized program that serves the needs of employers and employees, while satisfying rigorous academic standards. Through this nationwide program, college credit can be earned by students who complete appropriate coursework and exams, and these credits can apply to degrees or professional recertification requirements. Since its September 1997 launch, the ITCAP Program has processed more than 70,000 credits for 18,000+ students in 38 states. ITCAP opens new learning management and workforce development possibilities for students and employers via the strategic use of company educational assistance funds in paying for growth-essential training. In addition, ITCAP provides a variety of resources and data services critical to company knowledge management analyses and ROI reports. ITCAP also allows companies to maximize tax incentives and benefits related to employee educational assistance programs. [ top ]

Which programs are offered online?
Currently, we offer 12 Leadership courses online. We are in the process of updating all of our Leadership courses and we are migrating all of that new material to the online environment. We also have two Customer Service courses, one Sales course, and five Productivity courses available online. All of our online courses can be used stand-alone or as part of a blended learning solution. [ top ]

How much does the training cost?
That depends, as some courses cost less than others. Please ask your sales representative. [ top ]

How long are the programs?
The course length can vary from 4 hours to 2 days, depending on the program. Many of our Leadership courses are 1/2 day modules, and even our longer courses can be delivered in a modular format. For detailed information about a specific course, please ask your sales representative. [ top ]

Do I need certification to deliver this training?
No. We build the value into our materials rather than expect the trainer to "fill in the blanks." We design our training so that it's easy for trainers to self-study our courses and deliver great results without the need for costly and time-consuming certification. Our Administrative Kit contains all of the training process steps and information required to deliver our courses with confidence and quality. The only exception to our "no certification" approach is Customer Oriented Selling, because it contains some exercises, unique to that workshop, that can be a challenge for an inexperienced trainer. [ top ]

What is included in the facilitator kits?
All materials needed to run the workshop. Our customers tell us that our easy-to-use facilitator materials deliver great value! The Administrative Kit contains complete, detailed instructions on how to run the workshop, including what the trainer needs to say and expected responses from participants. The kit also includes a copy of the participant materials, sample trainer narrative, transcripts of video segments, and a VHS tape or DVD with course video. Also included is a data CD with PowerPoint slides and all forms from the course with permission to duplicate. [ top ]