Client Testimonials

"Anne,
Just wanted to take a moment and express my thanks for the excellent job you did in the Supervisory Skills Training for our employees here in Eastern Operations.  The feedback has been completely positive.  Several of the participants have expressed to me, unsolicited, how the elements and concepts of the training have really impacted their daily activities and how they do their jobs.  As a Training Supervisor, I can't ask for any better than that.  One of our field supervisors, who had some problems in communicating to his subordinates, has a much better rapport now and acknowledges that the training provided him with the resources and concepts to improve!
Thank you again for the professional presentation.  I look forward to your supporting our efforts in Supervisor Training in the months and years ahead."

“Course was well presented. The casual atmosphere made the class enjoyable and made everyone relaxed which led to more input on topics.”

“I always learn from your classes. This curriculum was new to me and very helpful. I am going to present my expectations for communicating up to my department on Monday morning.”

“I thought the interaction between the team members was a great learning tool. The simulated task we completed as a team created very good discussion which related to everyday work situation. This was a great class in which I learned to be a better and more efficient communicator.”

“I thought this class was very informative. The class was not boring. The agenda was set up very well. I also enjoyed the socializing and meeting with other supervisors. The workbooks were helpful.”

“1. Yes I would like to see other people take classes like this.
  2. I now understand how important it is when you go to your manager to have all your   information correct.
  3. I need to spend more time with my crew one on one to get views on jobs we do.
  4. Need to listen more to crew and not be so rushed.”

"Our turnover rate is now half of what it was in year one and we know from employee feedback and our performance measurement system that Vital Learning's training has a lot to do with our success." -Krista Soucy, Senior HR Mgr.

 "Vital Learning is by far the best partner for  providing Supervision training for our  employees. The course materials are solid.  The classes are easy to facilitate. The
exercises guarantee participation."

Tiffany Landrum
VP, Training & Development, Financial Institute

“This training session was well presented. I would recommend this training to all upper management. The skills I learned from ‘Communication and Delegating' was well received.”

“We all can improve our communications skills. Up, down, and sideways. There are many helpful methods with work books to help. Delegating is a way of life. Before (prior to becoming a Measurement Engineer) I tried to be involved in everything (micro-manager). Since returning I have been delegating more and more.”

“The course gives structured guidelines for each of the three objectives of supporting change, communicating up, and delegating. It was a well structured class that provided information on the skills used in the three objectives. It would be good to provide employees with this training to assist them in their communications with their supervisors.”  

"The class on delegating / communicating up and supporting change: It was a good class and I learned something about myself. I will take some of this back to the workplace and use it.”

“Good job in getting involvement.  It would also be good for new supervisors."

“This course was beneficial and I would recommend it be a part of a continuing education program for supervisors. I have learned how to improve my methods of communicating and delegating.”

“Workshop very similar in scope to a previous workshop I attended. I didn't realize how much I had slipped away from using these techniques and this was an excellent refresher that made me realize the importance for utilizing them. The tools are not that hard to be used.”