Course Description

Supporting Change is one of the courses included in The Success Institute's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

Supporting Change helps managers learn to understand and to interpret change. By understanding it, managers can more clearly communicate change to their team. This clear communication helps to reduce misunderstanding and anxiety. It also helps the change initiative gain acceptance more quickly - minimizing lost productivity and decreased performance.

Course Objectives

When you have completed the Supporting Change course, you will be able to conduct a successful meeting with a team member to coach them on how to perform a job, task, or skill by:

• Understand and interpret change and the impact on your team members.
• View change and the anxiety it can cause team members as natural and inevitable.
• Assist your team members as they adjust to change.
• Involve team members in the process of change.
• Help your team members make the change.
• Follow up on initial meeting to make sure adjustment to the change is going as planned.

Contact Information

For more information or to sign up for Supporting Change contact The Success Institute at 1-225-769-4439 or email us at info@TheSuccessInstitute.us.