Course Description

Improving Work Habits is one of the courses included in The Success Institute's Supervision Series. It focuses on interpersonal skills, emphasizing communication and improvement of management skills by using behavior modeling. For maximum benefit, it is recommended that learners first experience the two foundation modules, Essential Skills of Leadership and Essential Skills of Communicating prior to taking this course. The audiences for this course are team leaders, supervisors, and first-line managers.

Improving Work Habits provides the tools necessary to recognize and to address poor work habits - even those of a team member who may be successful in his or her job. By focusing on the negative behavior and gaining the individual's acceptance and commitment to change, the manager effectively addresses the issue before it develops into a disciplinary problem for everyone on the team.

Course Objectives

When you have completed this workshop on Improving Work Habits, you will be able to·

• Distinguishing between job performance and work habits.
• Understanding the importance of dealing with unsatisfactory work habits early, before they require disciplinary action.
• Explaining clearly and specifically to a team member the nature of his/her unsatisfactory work habits, focusing on behavior rather than personality or attitude.
• Involving the team member in the process of correcting the unsatisfactory behavior through an interactive process which maintains the team member's self-esteem.
• Increasing team member accountability by getting team member commitment to a clear plan of action and by reviewing progress regularly.

Contact Information

For more information or to sign up for Improving Work Habits contact The Success Institute at 1-225-769-4439 or email us at info@thesuccessinstitute.us.