Is Your Staff Giving 110%?
 Wouldn't it be nice if your support staff could save your organization money, improve their professionalism, increase their productivity and reduce the errors that they make?
“Our new hires look great on paper and do really well in the interview process. After they come on board, however, it can be almost painful to see how slowly they figure out what it takes to fit in. We need a better way to help them get off on the right foot once they've joined our team.”
Productivity Issues:
In today's business environment, with minimal face-to-face interaction and a focus on remote work relationships, good communication is more critical than ever. The ability to send clear, concise messages and listen effectively can mean the difference between successful business relationships and lost productivity.
With increased audit requirements and heightened corporate oversight, accuracy of data entry has become a critical aspect of business today. Keying, recording, transferring and checking numbers requires both skill and technique to maintain accuracy and increase productivity. “Sometimes what seems like the smallest error can lead to a huge difference in our numbers that can take hours to track down and correct. Just a few incorrect numbers can make the team look bad and create so much unnecessary work. We've got to be more accurate inputting numerical data.” The cost of errors made by office personnel can be staggering. Even small typographical errors in letters or proposals reflect poorly on your organization and can discourage customers from working with your company. All of these issues will be addressed in
The Success Institute's Productivity Series.
"Never leave that 'til tomorrow which you can do today."
~ Benjamin Franklin
"The greatest danger for most of us is not that we aim too high and we miss it, but we aim too low and reach it."
~ Michelangelo
"It's never too late to be what you might have been."
~ George Elliot
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"It is really critical that our new hires ‘hit the ground running." We invest a lot of time and energy to make that happen. So why do we still end up with hires that do not perform or fit in? There must be a better way.” |
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Professional. Courteous.
Organized. Flexible.
Dedicated. Committed
 These are skills and attributes that are critical to the success of any organization. How do you move people from their
“-personal style-” to consistent professional behavior that includes self-evaluation and the commitment to change in order to achieve positive results for the team?
Productivity Essentials
Download the
Productivity Curriculum
The need for basic skills training continues to be a focus of attention to many employers for providing their support staff with skills that can be used on the job daily. These skills save organizations money, improve professionalism, increase productivity and reduce errors by focusing on accuracy.
Achieving Communication Effectiveness
Achieving Communication Effectiveness (ACE) is a training program designed to enhance and to improve on-the-job interpersonal communication skills. It focuses on the behaviors that hinder effective communication and provides the techniques needed to achieve communication credibility.
- Classroom & Online
Number Skills
Number Skills® is an 8-hour program usually divided into four 2-hour sessions or 2 four-hour sessions. Participants analyze and drill on number patterns, so they develop the skills to quickly and accurately identify and transfer data to written or computer-generated documents.
Participants achieve measurable increases in number accuracy, perception, and retention.
- Classroom
Professionalism in the Office
Professionalism in the Office (PITO) trains participants to be more professional, thus more effective on the job.
- Classroom & Online
Proofamatics
Topics include: a grammar/spelling review, consistency in capitalization and style, and a proofreading system that enables trainees to search for specific types of errors. Participants also perform exercises designed to strengthen eye muscles, reduce eye fatigue, and relax stressed muscles.
- Classroom
Diversity Awareness
This interactive online skill builder will assist in understanding, recognizing and appreciating that cultural diversity means being different from others and learning how to celebrate those differences once they are identified. This course will show how to interact with different kinds of people and recognize the benefits that multi-culturalism can bring to our lives.
- Online
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